New York Gastroenterology Associates is pleased to offer online video consultations. From the comfort of your home, you can use your computer or mobile device to have a video call with your gastroenterologist.
This telehealth service is available to both new and existing patients. We will bill your insurance provider for your telehealth visit, just as we do for an in-person visit, and your coverage should be identical.
To schedule a telehealth appointment, please complete our online appointment form and select “Telehealth” as your desired location. An NYGA associate will promptly follow-up via telephone, email, or text message to confirm your appointment
You may also schedule an appointment by calling the office.
FREQUENTLY ASKED QUESTIONS
What is a telehealth visit?
A telehealth visit is a live video or phone conversation between you and your doctor and functions just like a regular office visit.
Are telehealth appointments for new and existing patients?
Yes. Telehealth appointments are for both new and existing patients.
What kinds of appointments can be conducted through video/phone?
During a telehealth video appointment, we can assess your gastrointestinal symptoms, plan a course of treatment including necessary tests and procedures, follow up on previous office or telehealth visits, review your test results, fulfill medication refill requests, and answer any questions you may have.
What equipment do I need to conduct a telemedicine telehealth appointment?
For telehealth appointments, all you need is a computer or mobile device with internet access and video capability. You will receive a website link to access your appointment. There’s no need to download an application or create an account.
How do I access the video call?
You will receive instructions and a web link to access your appointment on the confirmed date and time.
How do I get prescriptions following a telehealth appointment?
New York Gastroenterology Associates can send your prescription to any pharmacy of your choosing. If you prefer your prescription to be delivered to your home, please be sure to sign up for services like Capsule and CVS Home Delivery.
What if I want to have an audio-only (i.e. telephone) appointment?
That is okay! We will notify your gastroenterologist who will call you to conduct an audio-only call.