Safety for you, our staff, and the community is our number one priority.
- We have enhanced our safety protocols to provide a safe place to be seen and receive the best gastroenterology care that you have come to expect from our team. We are complying with recommendations from our local and state health departments and national professional societies.
- We have reopened our physical offices to see patients in person. We will continue to offer telemedicine appointments as well. Please call the office to schedule your preferred appointment type, or we can advise on which type of appointment would be best for you.
- We continue to perform endoscopy and colonoscopy procedures during the pandemic for patients who should not wait (“non-elective” procedures). Once New York City permits, we will resume “elective” procedures for screening and less emergent symptoms. We perform procedures at The Endoscopy Center of New York, which has instituted new policies and enhanced safety protocols.
Our offices are open and operating with enhanced safety protocols:
- SCREENING FOR COVID-19: Patients with an in-office appointment are being screened for signs of COVID-19 or potential exposure. First, within 72 hours of your appointment, you will be screened by telephone. Then, upon arrival, you will be screened again, including having your temperature taken. Patients showing signs of illness may be asked to leave and scheduled with a telemedicine visit. Please arrive 30 minutes early to your appointment to allow time for screening.
- SCREENING FOR COVID -19 PRIOR TO PROCEDURES: To help ensure a safe procedure experience, all patients are required to have the COVID-19 NASAL SWAB test within 3 days prior to an upper endoscopy or colonoscopy. We will help you arrange this. Prior NASAL SWAB test results cannot be used if they were not done within 3 days of the procedure. Antibody test results also cannot be used in the place of a COVID-19 NASAL SWAB.
- SOCIAL DISTANCING: We have taken a number of steps to reduce contact among patients and staff. This includes limiting the number of appointments per hour, encouraging patients to fill out their intake form online prior to arriving, installing plexiglass partitions at the front desk, rearranging the waiting room, permitting patients to wait outside until the physician is ready, and limiting escorts to those patients who need them (e.g., language barrier, assistance due to age or disability).
- MASKS: All physicians, staff, patients, and escorts are required to wear face masks in the office at all times. Patients and escorts may wear either a surgical mask or cloth covering.
- CLEANING: We are cleaning the high-touch points of the office throughout the day and thoroughly cleaning the exam room between patients.